Privacy Policy

Last updated: 09/05/2026

1. Introduction

This Privacy Policy explains how NorthEastStraps collects, uses, and protects your personal information when you use our website.

We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

We may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment details

  • Order history

  • IP address and device/browser information

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Improve our website and services

  • Send order updates and service communications

  • Prevent fraud and maintain website security

  • Comply with legal obligations

Where permitted, we may also send marketing emails. You can unsubscribe at any time.

4. Payment Information

Payments are processed securely through third-party payment providers.

We do not store full payment card details on our systems.

5. Sharing Your Information

We may share your information with trusted third parties including:

  • Payment providers

  • Delivery couriers

  • Website and ecommerce service providers

  • Legal or regulatory authorities where required

We do not sell your personal information.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and website functionality.

For more information, please see our Cookie Policy.

7. Data Retention

We retain personal information only for as long as necessary for business, legal, or tax purposes.

8. Your Rights

Under UK data protection law, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Restriction of processing

  • Objection to marketing communications

To exercise any of these rights, please contact us.

9. Security

We take reasonable measures to protect your information from unauthorised access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

11. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact:

NorthEastStraps

Email: support@northeaststraps.com

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with the updated revision date.